1) What are your delivery options and Prices?
There are a number of delivery prices and options available but prices and available options depend on delivery location and nature of goods being delivered. For our current pricing and delivery options please click here.
2) Where does Pearl Chemist deliver?
We deliver to UK only
3) How can I check the status of my order?
We will email you once we have received your order. The email will contain your order number, please quote this order number in all correspondence. Alternatively you can contact our customer services team with any query via email at Contact Us or call us.
We have partnered with Royal Mail and UPS to provide you with simple, straightforward delivery options that you can select from at checkout.
We understand the sensitive nature of your order therefore all your items will be discreetly placed inside a plain Royal Mail delivery envelope, with only your name and address, a tracking number and a return address on the package.
All prescription orders are delivered FREE of charge within the UK. They will be dispatched using registered post and would require a signature at point of delivery. We will dispatch your prescription on the same receive the physical prescription.
Above charges is what you will pay regardless of how many items you order. We use both signed for and standard delivery depending on location, contents and the weight of your order. We aim to despatch the vast majority of our orders either on the same working day or the following working day from Monday to Saturday.
UK delivery information
• Next day deliver in the UK
Order before 5:30pm Mon – Fri for next business day Parcel Force signed for delivery – £4.75
• Standard Delivery
Most orders starts at £1.93. Delivery time scale is 1-5 days from dispatch. Typical delivery takes between 2-5 working days.
• Free Delivery
There is free delivery on all orders over £150 to the UK Free Delivery on all NHS UK Prescription Orders
• No international delivery
• Shipping is only restricted to European union and UK only
• Once Brexit is in effect Shipping will be restricted to UK only