Ordering a product

• If you are in a rush then use the 'quick view' option to purchase.
• Simply add your desired product to your basket.
• Once you are ready to pay click on My Cart located at the top right hand side of the screen and click on checkout.
• If you are not registered/or logged in you will be asked to login or create a new account. We recommend all our clients to register so that we can provide a more seamless service.
• We accept all major credit cards.

Ordering a Repeat Prescription

1. First and foremost you will need to create an account.
2. Once you have created an account, you will be asked to select your local surgery. Our database includes the national database of all surgeries.
3. Once you have found your surgery you will be progressed to the next step where you will be asked to order your medication. We call this step ORDER YOUR REPEATS.
4. From your prescription, type in the first four characters of your medication. An automatic list will open. Select the appropriate drug and dosage as written on your prescription.
5. You will be asked to enter QUANTITY. Here you will type in the quantity required, for example, Paracetamol, 500mg, CAPS – quantity 20. Here you are ordering 20 tablets.
6. If you need to add additional items, follow the on screen instructions.
7. Once you have ordered your medication, you will be asked to select your delivery method before finally being asked to pay if you are non-exempt and are required to pay for your prescriptions.

Ordering a Private Prescription

1. First and foremost you will need to create an account.
2. Once you have selected your account, you will be asked to reconfirm some personal details.
3. Once confirmed, you will be progressed to the next step where you will need to type the name of your medicine as written on your prescription.
4. From the list that appears, select the appropriate medicine and click on SEARCH. This will add the medicine to your cart.
5. You will not be redirected to a page to confirm your request. You can add new items from this page or simply place your order.

Ordering a NHS Prescription

1. First and foremost you will need to create an account.
2. Once you have selected your account, you will be asked to reconfirm some personal details.
3. Once confirmed, you will be asked to input the number of items you have been prescribed by your doctor. This refers to the number of medicines.
4. Enter the quanity of medicine you have been prescribed and follow the simple online instructions to place your order.
5. NHS prescription requests can only be dispensed on receipt of either a hard copy or email copy of your prescription.